1. Introduction
Aspen Health Systems (“Aspen Health,” “we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of our patients, clients, legal partners, and website visitors. We provide healthcare coordination, medical billing support, and related services, and we handle sensitive information with the highest level of care in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable data protection laws.
We may collect the following types of information:
Personal information such as name, email address, and phone number
Attorney, healthcare provider, or case-related details
Patient medical and billing information (only when authorized)
Communication preferences
Technical data such as IP address, browser type, device information, and website usage
Information submitted through intake forms, contact forms, or SMS opt-ins
We use collected information to:
Coordinate medical care and facilitate treatment for personal injury cases
Provide medical billing, documentation, and case management support
Communicate with patients, attorneys, and providers via phone, email, or SMS (with consent)
Improve our services, operations, and website functionality
Comply with legal, regulatory, and contractual obligations
Send appointment updates, billing notifications, or case-related communications (opt-in only)
Aspen Health Systems complies fully with HIPAA regulations. Any Protected Health Information (PHI) we manage is:
Used solely for authorized healthcare coordination and billing purposes
Stored securely with strict access controls
Never sold, shared, or used for unrelated purposes
We enter into Business Associate Agreements (BAAs) where required and ensure all staff are trained in HIPAA privacy and security standards.
By providing your phone number, you consent to receive SMS communications from Aspen Health Systems related to your care, billing, or case updates.
Message and data rates may apply
You can opt out at any time by replying “STOP”
We comply with all applicable carrier and messaging regulations
Your phone number will never be sold or shared
Users may opt in to receive SMS communications through various methods, including:
Users may opt out at any time by:
We do not sell or rent personal information. We may share information only with:
Authorized team members and subcontractors on a need-to-know basis
Healthcare providers, surgical centers, and partner networks involved in your care
HIPAA-compliant technology and cloud service providers
Legal authorities when required by law
SMS consent and phone numbers are not shared with third parties. All partners are bound by strict confidentiality and data protection obligations.
We may use cookies and similar technologies to improve website performance and user experience. You may disable cookies through your browser settings at any time.
We implement industry-standard safeguards to protect your data, including:
SSL encryption
Secure servers and HIPAA-compliant systems
Role-based access controls
Continuous monitoring and audit logs
Depending on applicable laws, you may have the right to:
Access, update, or correct your personal information
Request deletion of your data (subject to legal and compliance requirements)
Opt out of non-essential communications
To exercise your rights, please contact us at: info@aspenhealthsys.com
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are strictly confidential and will not be disclosed.
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Aspen Health Systems
🌐 Website: aspenhealthsys.com
📧 Email: info@aspenhealthsys.com
📞 Phone: 832) 212-0348
